Welcome to Sois La Luz, your trusted source for children's clothing. We are committed to safeguarding the privacy of our customers and their families. This Privacy Policy outlines how we collect, use, disclose, and protect your information.
Information We Collect
- To provide you with the best possible service, we may collect the following information:
Personal Information
- Name of parent or guardian
- Email address for communication and updates
- Mailing address for shipment of products
- Phone number for order confirmations and customer support
- Children's Information
We do not intentionally collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately for removal.
Payment Information
- Credit/Debit card details are securely processed through our payment gateway and are not stored on our servers.
How We Use Your Information
- We use the information we collect for various purposes, including:
- Processing transactions and delivering orders
- Improving our products and services
- Communicating with you about your orders, promotions, and updates
- Customer support and feedback
- Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential.
- Legal requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- Data Security
- We implement a variety of security measures to maintain the safety of your personal information. These include:
- Secure servers and encryption technology to protect financial transactions
- Access controls to ensure only authorized personnel can access personal information
Your Rights
- You have the right to:
- Access the personal data we hold about you
- Request correction of any inaccuracies
- Request deletion of your personal information, subject to legal obligations
Changes to Our Privacy Policy
- We may update our Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
Thank you for choosing Sois La Luz. We are dedicated to protecting your privacy and providing a safe and enjoyable shopping experience for you and your family.